FedUp

Next day! no way.

It amazes me how with today’s mapping and location awareness technology companies like FedEx can get away with saying ’sorry guv we couldn’t find you!

We ordered some brass door handles on Thursday morning last week and paid an extra charge to get then the following day as we wanted them fitted by the carpenter we’d arranged for Friday.

Today after ringing up the company to find out where they are do we finally find out that FedEx could not find the house.

FedEx could have:

a) Used a mapping service to locate the house as they had our full address – or -
b) Contacted us or the company we bought the door handles from.

FedEx did none of these, and a next day delivery turned into 5 days! and that’s just poor service.

We’ll get our delivery charge back, I just hope that the company we bough the handles from do the same with FedEx.